Customer agent
A customer who waits an hour goes to your competitor. This agent replies in seconds in your team's own dialect, having already read that customer's history before writing a word.
- Answers messages and comments on every channel, day and night
- Moves serious buyers to DM and hides abusive comments before other customers see them
- Knows who bought, who stalled, and who is worth chasing today
- Hands over to a human at anger, or any request beyond its authority